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Frequently Asked Questions

MY ORDER

Q: How can I view the status of my order?
A: Go to the Contact Us, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

SHIPPING


Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: When will my order ship?
A: Most orders ship within 2-3 business days. Please allow 3-5 additional days for shipping.

Notify us by e-mail if you require your order sooner. We will do our best to accommodate you.


RETURNS

Q:What is your return policy?
A: We hope you are thrilled with your Wicked Stitches purchase. However if you need to return or exchange an item, you can do so by e-mailing us at CustomerService@SewMuchToSay.com within 14 days. Please note that there are no returns on custom or personalized items.

 

PRIVACY

Q: What is your privacy policy?
A: Your order is processed on a secure server. We do not share your information with, or sell your information to anyone.

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